The hotel offers accommodation for families (some rooms have a set number of adults and children). In addition, the hotel offers a range of services including a reception, a New York-style lounge bar, an outdoor pool with hydromassage jets overlooking the city, sun loungers and parasols around the pool (limited capacity), towels, a garden, outdoor parking and Wi-Fi access. For families with children, the hotel offers the rental of a cot, stroller, bottle warmer, TV with children's programmes and a children's menu in the restaurant. The hotel can host weddings, corporate parties and conferences.
The hotel can accommodate pets on request for a fee, and there is a special dining area and a pet walking area.
Meals are served as breakfast (BB) or half board (HB): breakfast buffet (savoury and sweet dishes - local pastries, fruit, muesli, yoghurt, cheese, salami, bacon, eggs), dinner is served in the hotel restaurant Il Vespertino (offers local, meat, vegetarian, vegan and gluten-free dishes).
The hotel charges a sojourn tax, which guests pay directly at the hotel.