The hotel offers a range of services and facilities. The hotel has a lift, a lounge and games room for children, a playground, a sauna, a bike storage room and a ski storage room. The hotel has its own restaurant and pizzeria, El Fenil. Free Wi-Fi access is available throughout the hotel. The hotel also has limited parking. There is a bus stop opposite the residence
Daily housekeeping can be arranged for an extra charge. A Trentino Guest Card can also be issued on request for a fee, which will entitle guests to a range of services and discounts
The hotel also offers the possibility to rent an electric bike or mountain bike in summer. In winter, it offers the possibility to rent skis and ski jumps, or to use the ski school.
The hotel can also accommodate dogs on request. The price for a dog is EUR 20 per stay in winter and EUR 30 in summer. Cats can also be accommodated in summer. The fee is payable locally at the hotel.
The hotel will provide bed linen and towels, but there is a charge for changing them. They cost 10 euros per person. Final cleaning (except kitchenette) is 40 euro. The fee is payable locally. A final cleaning fee is mandatory for stays longer than 7 nights. Energy consumption - gas, water and light is included in the price. Guests over 14 years of age are required to pay a sojourn tax, which is around 2 euros per person per night. The fee may be higher and is payable at the hotel. Guests are also required to pay a refundable security deposit of 100 euros, again payable locally
The hotel will also provide a free high chair for families with children. A cot can also be provided at a cost of 10 euros per stay, payable locally at the hotel.
The hotel has a wellness centre with a sauna, a biosauna and a hot tub. Access to the wellness centre is subject to a fee and is only allowed for persons over 14 years of age. The price of the spa is around EUR 30 per stay. The spa must be booked in advance. The hotel can lend bathrobes and slippers.